Microsoft 365 Copilot Wave 3 & Agentic AI for Australian IT Leaders
Govern autonomous AI before you enable it
Understand Wave 3 agentic capabilities, make informed enablement decisions, and build the governance controls Australian IT leaders need before deploying autonomous Copilot agents.

At a Glance
Who it's for
- IT directors assessing Wave 3 agentic AI for their organisation
- Microsoft 365 administrators enabling agent features
- Security and governance leads evaluating Copilot Cowork and Work IQ
- CISOs and privacy officers in Australian regulated organisations
Course Details
Course Overview
Microsoft 365 Copilot Wave 3 (March 2026) transforms Copilot from a session-bound assistant into a suite of autonomous agents that can plan, execute, and complete multi-step tasks without a human prompt for every action. Agent 365, Researcher, Analyst, and the broader agentic experiences represent a fundamentally different governance challenge from Wave 1 and Wave 2. Work IQ — the persistent intelligence layer that powers all Wave 3 agents — builds a continuous behavioural model of every employee, triggering distinct Privacy Act 1988 obligations. Copilot Cowork, the flagship autonomous task agent, uses Anthropic Claude as a subprocessor, creating a data residency gap outside Australian in-country processing guarantees. Wave 3 began reaching Australian tenants in March 2026, so for most organisations this is no longer a question of if but of what to enable and under what controls. This course is designed for Australian IT leaders who need to make informed enablement decisions on capabilities that are already landing. You will learn how Agent 365, Researcher, and Analyst agents work, what governance controls are available in the Copilot Control System, how to assess Work IQ privacy obligations under APPs 1, 3, 5, and 11, and what due diligence is required before enabling Copilot Cowork in an Australian organisation. The course is practical and decision-oriented, built around the governance checkpoints and go/no-go decisions that IT directors, security leads, and privacy officers need to make.
What You'll Learn
Course Curriculum
Module 1: Module 1: Wave 3 Architecture and the Agentic Shift
1.5 hours- What makes Wave 3 different: autonomous task execution vs session-bound assistance
- Agent 365: persistent background task agent capabilities and boundaries
- Researcher and Analyst agents: deep research and data analysis at scale
- Frontier Suite: the premium agentic tier and Work IQ pricing model
- Agentic features across Word, Excel, PowerPoint, and Outlook
Module 2: Module 2: Work IQ — The Persistent Intelligence Layer
2 hours- What Work IQ collects: role, work patterns, communication habits, relationships
- Which agents consume Work IQ and why disabling agents does not suppress profiling
- Privacy Act 1988 obligations: APP 1, APP 3, APP 5, and APP 11 analysis
- OAIC guidance on AI systems and employee behavioural data
- Drafting a Work IQ employee disclosure notice and privacy policy update
- PSPF Privacy Impact Assessment requirements for Australian Government agencies
Module 3: Module 3: Copilot Cowork and Data Residency
2 hours- What Copilot Cowork does: autonomous multi-step task execution
- The Anthropic Claude subprocessor relationship and why it matters
- Australian in-country processing commitments: what is covered and what is excluded
- APP 8 cross-border disclosure obligations for Cowork workflows
- IRAP assessment boundary: why Cowork sits outside the 2026 assessment scope
- Sector-specific implications: government, healthcare, financial services, legal
Module 4: Module 4: Agent Governance and Copilot Control System
1.5 hours- Copilot Control System Wave 3 policy levers: agent scoping and permission controls
- Configuring Frontier Suite access and agent eligibility policies
- Audit logging for agentic task execution via Microsoft Purview
- Restricting Cowork to safe workflows pending IRAP boundary resolution
- Go/no-go checklist for enabling Wave 3 features in Australian tenants
Module 5: Module 5: Deployment Decision Framework
1 hour- Wave 3 governance decision matrix for Australian organisations
- Privacy Impact Assessment template for Work IQ and Cowork
- Evidence pack requirements: OAIC, APRA, PSPF, and ISM
- Communicating Wave 3 risk and readiness to boards and executive sponsors
- Next steps: governance and compliance deep dive in Copilot Governance & Compliance course
Who Should Attend
- IT directors and managers making Wave 3 enablement decisions
- Microsoft 365 administrators responsible for agent configuration
- Security engineers evaluating agentic AI risk
- Privacy and compliance officers assessing Work IQ and Cowork obligations
- CISOs in Australian government agencies and regulated industries
Prerequisites
Before enrolling, please ensure you meet these requirements:
- • Completion of Copilot Foundations Wave 1 & 2, or equivalent deployment experience
- • Understanding of Microsoft 365 tenant administration and governance concepts
- • Familiarity with Australian Privacy Act 1988 at a conceptual level is helpful but not required
- • No prior Wave 3 or agentic AI experience required
Delivery, Format and Logistics
Delivery Mode
Live webinar, or self-paced online modules
Maximum 20 participants for scenario-based discussion
What You'll Need
- Completion of Copilot Foundations Wave 1 & 2 course or equivalent experience
- Familiarity with Microsoft 365 administration and tenant management
- Access to a Microsoft 365 tenant for exercises (recommended)
- No prior Wave 3 or agentic AI experience required
What You'll Receive
- 8 hours of practical instruction across 5 modules
- Wave 3 governance decision matrix and go/no-go checklist
- Work IQ employee disclosure notice template
- Copilot Cowork APP 8 assessment workbook
- Access to recorded sessions for 6 months
- Certificate of completion
- Email support for 30 days post-course
- Links to Copilot Wave 3 & Agentic Shift free ebook download
Frequently Asked Questions
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Next Intake
September 2026 — register your interest at educ4te.com
Format
Live webinar, or self-paced online modules
Group & Enterprise Options
Discounted rates available for teams of 3+ delegates. Contact us for in-house delivery options.
What's Included
- 8 hours of practical instruction across 5 modules
- Wave 3 governance decision matrix and go/no-go checklist
- Work IQ employee disclosure notice template
- Copilot Cowork APP 8 assessment workbook
- Access to recorded sessions for 6 months
- Certificate of completion
- Email support for 30 days post-course
- Links to Copilot Wave 3 & Agentic Shift free ebook download
Have questions about this course?