SMB Cybersecurity Awareness Training
Essential security awareness for all employees
Transform your employees into your strongest security defence with engaging, practical training on identifying threats, protecting data, and maintaining secure behaviours at work.
At a Glance
Who it's for
- All SMB employees across all roles
- Administrative and office staff
- Remote and hybrid workers
- New employees requiring security onboarding
- Teams needing annual security refresher training
Course Details
Course Overview
This engaging 4-hour course equips all SMB employees with essential cybersecurity awareness to protect themselves and the business from common threats. Through practical scenarios, real-world examples, and interactive exercises, employees learn to identify phishing attempts, create strong passwords, use multi-factor authentication, browse safely, and report suspicious activities. The course emphasises everyday security behaviours that make a real difference—how to spot suspicious emails, protect sensitive information, work securely from home, and handle customer data responsibly. Perfect for onboarding new staff or providing annual security refresher training for existing teams.
What You'll Learn
Course Curriculum
Module 1: Understanding Cyber Threats in the Workplace
0.75 hours- Why employees are targeted by cybercriminals
- Common threats: phishing, malware, ransomware, social engineering
- Real Australian SMB breach stories
- The human element in cybersecurity
- Your role in protecting the business
- Security policies and acceptable use guidelines
Module 2: Spotting and Avoiding Phishing
1 hour- What is phishing and how does it work?
- Red flags in suspicious emails and messages
- Phishing via email, SMS (smishing), and phone (vishing)
- Interactive phishing identification exercises
- What to do if you receive a suspicious message
- What to do if you click a malicious link
- Reporting phishing to your IT team and authorities
Module 3: Password Security and Multi-Factor Authentication
0.75 hours- Creating strong, unique passwords
- Why password reuse is dangerous
- Using password managers securely
- Setting up multi-factor authentication (MFA)
- Managing MFA across multiple devices
- Keeping authentication methods secure
- Password sharing and team account management
Module 4: Safe Browsing and Device Security
0.75 hours- Recognising unsafe websites and downloads
- Using public Wi-Fi safely
- Keeping devices and software updated
- Physical device security (laptops, phones, USB drives)
- Mobile device security best practices
- Secure file sharing and cloud storage
- Avoiding malicious software and fake antivirus warnings
Module 5: Protecting Sensitive Information
0.5 hours- Understanding what information is sensitive
- Handling customer data and personal information
- Australian Privacy Principles (APPs) basics for employees
- Secure communication: email, chat, phone
- Clean desk and screen policies
- Disposing of sensitive information safely
- Social media and oversharing risks
Module 6: Reporting and Responding to Security Concerns
0.25 hours- How to report security concerns and suspicious activity
- Who to contact in your organisation
- What happens when you report an incident
- It's okay to make mistakes—report early!
- Building a culture of security awareness
- Annual refresher training and staying updated
Who Should Attend
- All SMB employees across technical and non-technical roles
- Administrative assistants and office managers
- Sales, marketing, and customer service staff
- Remote and hybrid workers
- New employees requiring security onboarding
- Contractors and temporary staff with system access
- Leadership and management teams
Prerequisites
Before enrolling, please ensure you meet these requirements:
- • No cybersecurity knowledge required
- • Basic computer and internet skills
- • Access to work accounts for practice exercises
Delivery, Format and Logistics
Delivery Mode
Live webinar or self-paced online modules
Scalable for teams of 5-50 participants
What You'll Need
- No technical background required
- Computer, tablet, or smartphone with internet access
- Reliable internet connection for interactive content
- Commitment to applying security practices daily
What You'll Receive
- 4 hours of engaging, interactive content
- Phishing identification exercises and quizzes
- Real-world scenario-based learning
- Password and MFA setup walkthroughs
- Quick reference guides and cheat sheets
- Security awareness posters for the workplace
- Certificate of completion for compliance records
- Access to materials for 12 months for refresher training
- Annual updates reflecting new threats and tactics
Frequently Asked Questions
Not Ready to Enrol?
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Next Intake
September 2026 — register your interest at educ4te.com
Format
Live webinar or self-paced online modules
Group & Enterprise Options
Discounted rates available for teams of 3+ delegates. Contact us for in-house delivery options.
What's Included
- 4 hours of engaging, interactive content
- Phishing identification exercises and quizzes
- Real-world scenario-based learning
- Password and MFA setup walkthroughs
- Quick reference guides and cheat sheets
- Security awareness posters for the workplace
- Certificate of completion for compliance records
- Access to materials for 12 months for refresher training
- Annual updates reflecting new threats and tactics
Have questions about this course?